Privacy Policy

Information you enter

To keep your books, you may enter information such as loads, rates, revenue and expenses, fuel purchases, drivers, trucks, brokers, your company name, logo and contact details, and notes.

This information is stored in the app’s own storage on your device. EverReachCraft does not receive it through Riggi.

What we don’t collect

Riggi does not:

• Require an account or sign-in
• Automatically collect your name, email address, location, contacts, or device identifiers
• Use advertising, ad tracking, third-party analytics tools, or third-party crash-reporting tools
• Sell your Riggi business records or disclose them to third parties for advertising or tracking

On Android, Riggi uses the camera or your photos only when you choose to add a picture, and uses an internet connection only for Google Play purchases and to open links you tap. Riggi does not request access to your location or contacts.

Features that send information only when you choose

Some features use your device’s sharing or communication tools.

• Send feedback. Riggi opens your email app (Mail on iPhone and iPad; on Android, the email app you choose, such as Gmail) with an email addressed to us. The email starts with a subject line, a few questions, and the app and system version numbers (for example, “Android 15”). You can edit or delete this information before sending it. Nothing is sent unless you tap Send.

  If you send the email, EverReachCraft receives your email address, the contents of the message, and any other information you choose to include. We use this information to respond to your feedback or support request and may retain the correspondence as reasonably needed for support and business records.

• Earnings statements. Riggi can open your email or messaging app (Mail or Messages on iPhone and iPad; on Android, the email or messaging app you choose) with an earnings statement PDF and any photos or files you chose to attach, addressed to the driver’s email address or phone number you entered. You can review the message before sending it. Nothing is sent unless you choose to send it.
• Exports. Riggi can create PDF and Excel files that you may share through the Share sheet on iPhone and iPad, or Android’s share menu, with a person, app, or service you choose.
• Backups. If you turn on automatic backups, Riggi keeps them in the app’s own storage on your device. On Android, Android’s device backup is turned off for Riggi, so these backups are not copied to your Google device backup. You may also save a backup through the Share sheet on iPhone and iPad, or Android’s share menu, to a location or service you choose, such as the Files app, your own iCloud Drive, Google Drive, the Files or Downloads folder on Android, email, AirDrop, or Quick Share. Riggi does not upload these backups to EverReachCraft. Storage and communication services you choose are governed by their own terms and privacy policies.
• Restoring a backup. You can select a backup file from Files or iCloud Drive on iPhone and iPad, with Android’s file picker (for example, from Downloads or Google Drive), or from another location available on your device. Riggi reads the file you choose in order to restore your data.
• Company logo. You can choose a picture from Photos on iPhone and iPad, or with Android’s photo picker, to use as your company logo. Riggi keeps a copy in the app’s storage on your device so it can appear on reports and statements.

Once you choose to send or store information using another app, service, or recipient, that information is handled according to the practices of the service or recipient you selected.

Purchases

On iPhone and iPad, purchases are handled by Apple through the App Store. On Android, purchases are handled by Google through Google Play, using your Google account. EverReachCraft does not receive your payment card details.

Riggi checks with Apple or Google Play on your device to determine whether the Basic purchase or Pro subscription has been purchased and to unlock the appropriate features.

Apple and Google provide EverReachCraft with sales and subscription reporting. Riggi does not have a user account that links those reports to the business records stored in the app.

Pro subscriptions are managed and canceled through your Apple account on iPhone and iPad, or in Google Play on Android (Play Store > Payments & subscriptions > Subscriptions).

Crash and usage statistics from Apple and Google

If you choose in your device settings to share analytics with app developers, Apple may provide EverReachCraft with crash, diagnostic, or usage information about Riggi through Apple’s analytics services.

On Android, if your device shares usage and diagnostics information with Google, Google may provide EverReachCraft with crash and app-performance statistics about Riggi through Google Play Console.

Riggi does not use a third-party analytics or crash-reporting service, and Riggi does not intentionally send your business records to EverReachCraft as analytics or crash-reporting data.

You can manage these sharing settings in your device settings.

Keeping and deleting your information

Your Riggi business information remains in the app’s storage on your device until you delete it. You can delete entries in Riggi at any time.

Deleting Riggi from your device removes the app’s data from that device, including automatic backups stored inside the app’s own storage.

Backups or exported files that you previously saved somewhere else, such as Files, iCloud Drive, Google Drive, Downloads, email, or another device, remain there until you delete them from that location.

To keep the free trial from resetting, Riggi stores a count of how many free loads and entries have been used. On iPhone and iPad, this count is stored in the device Keychain and may remain after Riggi is deleted. On Android, this count is kept, encrypted, in Riggi’s own storage on your device and is removed when Riggi is deleted. The count contains none of your loads, financial records, driver information, or other business records.

Because EverReachCraft does not maintain a server copy of your Riggi business records, we cannot retrieve or delete those records for you. You control them through your device and any backups or exports you create.

If you sent us a feedback or support email and would like us to delete correspondence we retain, contact us at support@everreachcraft.com. We will delete it when reasonably possible, subject to records we may need to retain for legal, security, or legitimate business purposes.

Keep any backups you rely on up to date. EverReachCraft cannot recover business records that are lost from your device and for which you do not have a usable backup.

Security

Riggi relies on the security protections provided by your device’s operating system and settings. Protect your device with a passcode, PIN, or other screen lock and other security features available on your device.

Riggi does not have a separate user account or login. Anyone who can unlock your device may be able to open the app.

Files or backups that you choose to save or send outside Riggi are protected according to the security of the location or service where you place them.

Children

Riggi is intended for adult business use and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the app.

If you believe a child under 13 has sent personal information to EverReachCraft by email, contact us at support@everreachcraft.com.

Changes to this policy

If we change this policy, we’ll update it here and change the effective date above.

Contact us